
Dynamic customer service professional with a proven track record at Sam’s Club, excelling in customer engagement and problem-solving. Recognized for exceptional communication and attention to detail, I consistently create memorable shopping experiences, fostering loyalty and satisfaction among members. Committed to delivering results while managing multiple priorities effectively.
Beginning my job as a member service specialist helped me develop a better understanding of how communication plays an important part in business. Maintaining professionalism in tough situation, being able to work effectively, quickly and smoothly while juggles many other variables. I was able to work vast positions while also maintaining phone calls, inventory logs, check lists, customers, stocking, replenishing, sales etc. meeting customers needs and expectations, setting goals and meeting quotas, preparing me to be able to work under pressure and meet standards of every day business. ensuring the costumer has a pleasant shopping experience through my guidance. i am able to assist and navigate customers for their needs while also maintaining a positive attitude and helpful hand to both the members and my fellow associates.
Working closely with a business owner of multiple residential property's gave me hands on experience on dealing with people every day, corresponding and managing through emails, phone calls, text messages. Prioritizing customers needs and wants while keeping a professional composure. Obtaining information that is stored and kept organized. having this experience has benefited my problem solving skills in the business world along with my ability to communicate, negotiate and manage.
Starting my job as a sales associate helped me grasp a better understanding of how communication plays an important part in business. Maintaining professionalism in tough situation, being able to work effectively, quickly and smoothly while juggles many other variables. I was able to work vast positions while also maintaining phone calls, inventory logs, check lists, customers, stocking, replenishing, sales etc. meeting customers needs and expectations, setting goals and meeting quotas, preparing me to be able to work under pressure and meet standards of every day business. ensuring the costumer has a pleasant shopping experience through my guidance. i am able to assist and navigate customers for their needs while also maintaining a positive attitude.
Customer service excellence
- Real estate 63 hour pre-licensing certification