Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Kitchen Manager
Craft Culinary
Draper, Utah
12.2023 - 05.2025
Company Overview: formerly Vermilion Hospitality Group
Spanish used to communicate with workers who aren't fluent in English.
Trained and supervised kitchen staff on safety and food handling practices.
Enforced health and safety regulations throughout the kitchen environment.
Conducted regular inspections to ensure cleanliness and organization in the kitchen.
Performed weekly inventories of food items stored in refrigerators or freezers.
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Trained new kitchen staff on proper food handling techniques and safety regulations.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Developed and implemented kitchen policies, procedures and quality standards.
Oversaw meal preparation and monitored food handling to encourage safety.
Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Managed product displays to ensure freshness and appeal.
Assisted customers in locating and selecting produce items.
Monitored inventory levels for timely replenishment of stock.
Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Checked prices and located products for customers.
Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced transactions at end of shifts.
Collaborated with team members to ensure smooth store operations during peak hours.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained orderly appearance of checkout area; restocked supplies as needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Processed returns and exchanges of merchandise in accordance with store policies.
Cafe Associate
Sam’s club
West Jordan, Utah
04.2011 - 11.2011
Prepared and served beverages and food items to customers.
Maintained cleanliness and organization of the cafe area.
Assisted customers with menu selections and special requests.
Processed transactions accurately at the cash register.
Handled customer inquiries and resolved issues professionally.
Monitored expiration dates on food items to ensure freshness.
Shift Manager
Arby’s
West Valley City, Utah
09.2008 - 04.2011
Supervised daily operations and ensured compliance with health standards.
Resolved customer complaints promptly to maintain satisfaction levels.
Monitored cash handling processes to ensure accuracy and minimize discrepancies.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Developed and maintained positive working relationships with staff, customers, and vendors.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.