Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Lea-Berry

Washington

Summary

Energetic and personable with natural talent for customer service and problem-solving. Understanding of guest relations and hospitality, coupled with strong communication and organizational skills. Committed to creating memorable experiences and ensuring guest satisfaction.

Overview

3
3
years of professional experience

Work History

Concierge

HireOne Staffing
12.2024 - Current
  • Greet residents and guests in a professional and friendly manner.
  • Assisted guests and residents with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Sales Associate

Zara USA
02.2022 - 04.2024


  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.

Education

No Degree - Science

George Washington University
Washington, DC

No Degree - Medical Admin

Stepful- Remote
Washington, DC
06-2025

No Degree - Medical Social Work

Stepful- Remote
Washington, DC
08-2024

High School Diploma -

Columbia Heights Educational Campus
Washington, DC
06-2021

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving

Languages

Spanish
Limited Working

Timeline

Concierge

HireOne Staffing
12.2024 - Current

Sales Associate

Zara USA
02.2022 - 04.2024

No Degree - Science

George Washington University

No Degree - Medical Admin

Stepful- Remote

No Degree - Medical Social Work

Stepful- Remote

High School Diploma -

Columbia Heights Educational Campus

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Ashley Lea-Berry