Ashley Morgan
Camdenton,MO
Summary
Dynamic office manager with a proven track record at 4 MM Management LLC, excelling in administrative coordination and service excellence. Enhanced operational efficiency through strategic scheduling and budgeting, while fostering a culture of strong organizational abilities. Developed training programs that significantly improved team performance and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Office Manager
4 MM Management LLC
03.2025 - Current
- Managed office operations to ensure efficient workflow and communication.
- Coordinated scheduling and appointments for staff and clients.
- Maintained organized filing systems for easy access to important documents.
- Assisted in budgeting and expense tracking to optimize office resources.
Branch Manager
Mid America Bank
07.2016 - 10.2024
- Supervised daily branch operations, ensuring compliance with banking regulations and internal policies.
- Developed staff training programs to enhance customer service skills and operational efficiency.
- Implemented strategies to increase branch profitability through targeted marketing initiatives.
- Analyzed performance metrics to identify areas for improvement and optimize service delivery.
Assistant Branch Manager
First National Bank
05.2014 - 07.2016
- Developed training materials to improve team knowledge and service quality.
- Led initiatives to increase customer satisfaction through focused feedback collection.
- Collaborated with management to implement new policies enhancing service efficiency.
- Analyzed performance data to identify trends and drive continuous improvement efforts.
Teller II
Central Bank
01.2013 - 01.2015
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers in account inquiries, providing exceptional service and resolving issues promptly.
- Maintained cash drawer integrity through meticulous record-keeping and reconciliation practices.
Education
Bachelor of Science - Business Management
Columbia College
Columbia, Missouri, MO05-2027
High School Diploma -
Climax Springs High School
Climax Springs, MO06-2006
Skills
- Service excellence
- Administrative coordination
- Strong organizational abilities
- Administrative support
Timeline
Office Manager
4 MM Management LLC
03.2025 - Current
Branch Manager
Mid America Bank
07.2016 - 10.2024
Assistant Branch Manager
First National Bank
05.2014 - 07.2016
Teller II
Central Bank
01.2013 - 01.2015
Bachelor of Science - Business Management
Columbia College
High School Diploma -
Climax Springs High School