Summary
Overview
Work History
Skills
References
Timeline
Generic

Ashley Mundo

Belleview,FL

Summary

Enthusiastic Community Director who is knowledgeable about all aspects of property management. Prepared to leverage eleven years of experience working on lease-ups and stabilized properties to take on a new role with room for growth and advancement.

Overview

11
11
years of professional experience

Work History

Community Director

Gallery Residential
10.2023 - Current
  • Create and managed budget for community program, ensuring optimal allocation of resources for maximum impact.
  • Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
  • Streamlined administrative processes, resulting in more efficient workflow for staff members.
  • Built relationships with residents to ensure resident retention.
  • Implemented innovative marketing strategies to attract new residents and increase occupancy.
  • Trained newly hired personnel on best practices and essential knowledge required for their roles.
  • Contributed to successful hiring processes by vetting and interviewing applicants.
  • Work with construction to perform daily walks to enure deadlines are met

District Marketing Manager/ Community Manager

Aspen Square Management
11.2019 - 10.2023
  • Led geographic expansion efforts by identifying new markets and tailoring marketing initiatives to local audiences.
  • Established strong working relationships with key industry influencers, enhancing brand reputation and credibility within the marketplace.
  • Managed and optimized the company's online presence, including website performance, SEO/SEM strategies, and social media platforms.
  • Manage outreach marketing plans for the ten communities to help generate new leads.
  • Assist with manager responsibilities as needed.

Assistant Community Manager/ Community Manager

Greystar Property Management
01.2015 - 11.2019
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.

Leasing Manager/ Community Manager

Aspen Square Management
01.2013 - 01.2015
  • Collected, completed, and processed lease applications.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Managed daily and weekly marketing and leasing plans.
  • Organized and hosted community events, fostering positive living environment for tenants.
  • Created and submitted daily reports on leasing activities.
  • Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.

Skills

  • Tenant relations
  • Money Handling
  • Documentation skills
  • Community Engagement
  • Budget Administration
  • Critical Thinking
  • Customer service-focused
  • Creative and Adaptable
  • Tenant and eviction laws
  • Leasing and sales

References

Lacey Fiorelli (407)921-5959


Ashley Rodriguez (352)435-5809


Terry Rose (352)949-8389

Timeline

Community Director

Gallery Residential
10.2023 - Current

District Marketing Manager/ Community Manager

Aspen Square Management
11.2019 - 10.2023

Assistant Community Manager/ Community Manager

Greystar Property Management
01.2015 - 11.2019

Leasing Manager/ Community Manager

Aspen Square Management
01.2013 - 01.2015
Ashley Mundo