Ashley Orozco
Magnolia,TX
Summary
Seasoned Senior Mortgage Loan Processor known for high productivity levels and efficient task completion. Specialize in underwriting guidelines, risk assessment, and regulatory compliance. Excel in communication, problem-solving, and time management to ensure smooth loan processing workflows. Commitment to accuracy and client satisfaction drives success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Senior Mortgage Loan Processor
Lendlo Mortgage
Houston , TX
08.2023 - Current
- Reviewed and verified loan documents to ensure accuracy and compliance with company policies and procedures.
- Analyzed applicant financial status, credit history and property appraisal to determine feasibility of granting loans.
- Resolved document discrepancies with customers in order to complete loan applications accurately.
- Provided guidance to Loan Officers on complex loan products or processes.
- Processed loan modification requests from borrowers in accordance with government guidelines.
- Prepared loan packages for underwriting, including ordering title reports, credit reports, appraisals, verifications of employment and other documentation as required.
- Interpreted mortgage regulations regarding income calculations, debt-to-income ratios and other lending criteria.
- Actively monitored the daily pipeline to ensure timely closings of loans in process.
- Maintained regular contact with customers throughout the loan process providing updates on progress made or any needed information or documentation.
- Assisted Loan Officers in resolving customer issues related to their mortgages by troubleshooting potential solutions or escalating them when necessary.
Senior Mortgage Loan Processor
Cornerstone Home Lending, Inc.
Houston , TX
03.2015 - 08.2023
- Determined loan eligibility by conducting income analysis, credit checks and repayment ability reviews.
- Maintained complete confidentiality of submitted information according to release guidelines.
- Created and completed loan submission packages.
- Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Calculated borrowers' income and debt ratios to assess loan eligibility.
- Ensured strict adherence to federal and state regulations throughout the loan process.
Education
GED -
Windburn High School
Houston, TX Skills
- Collaboration and Teamwork
- Application preparation
- Reviewing financial paperwork
- Pipeline Management
- Appraisal compilation
- Contract finalization
- Underwriting knowledge
- Worked with Top Originating Producers to ensure Closing and Customer Service
Timeline
Senior Mortgage Loan Processor
Lendlo Mortgage
08.2023 - Current
Senior Mortgage Loan Processor
Cornerstone Home Lending, Inc.
03.2015 - 08.2023
GED -
Windburn High School