Ashley Priola
Oklahoma City
Summary
I am a punctual, hard working individual who goes out to get what they want. I love meeting new people in the community and excellent with working well with others. With proper training I am able to be a success at any given task. I also am very independent but am not afraid to ask questions as needed.
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Energetic cashier with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Bricktown Candy Co
01.2023 - 03.2026
- I handled the cash register, customer needs, keeping the store clean and stock with candies and sodas, made truck order and Sam's order, as well as many other tasks
- Supervised cashiers to ensure efficient checkout processes.
- Trained new team members on customer service standards.
- Managed cash register operations and balanced daily cash drawers.
- Assisted customers with product inquiries and selection.
- Resolved customer complaints to enhance shopping experience.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Processed refunds and exchanges according to company policy.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Ensured compliance with all safety regulations while performing tasks.
- Processed payments promptly for customers to exceed productivity standards.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Monitored cashier performance, providing feedback as needed.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
Education
Oklahoma City Community College
Oklahoma City, OKSkills
- Inventory management
- Cash register operations
- Payment processing
- Retail merchandising
- Conflict resolution
- Compliance adherence
- Productivity improvement
- Performance monitoring
- Store organization
- Effective communication
- Problem solving
- Relationship building
- Product restocking
- Opening and closing procedures
- Team leadership
- Flexible schedule
- Customer service
- Team supervision
- Staff training
Timeline
Cashier Team Lead
Bricktown Candy Co
01.2023 - 03.2026
Oklahoma City Community College