Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Reina

Chino,CA

Summary

Dynamic Cashier Team Lead at Titan Burgers Restaurant with a proven track record in customer service and team leadership. Expert in cashier training and problem-solving, I excelled in enhancing customer engagement while maintaining high service standards. My strong multitasking abilities ensured efficient operations and a positive dining experience for all patrons.

Enthusiastic Cashier and Server with proven leadership talents and relationship-building skills gained during my years 4 of experience in restaurant settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Titan Burgers Restuarant
08.2021 - Current
  • Communicated with customers and team members to solve problems.
  • Restocked and organized supplies
  • Assisted with tasks as needed to maintain restaurant appearance standards and promote product visibility.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Volunteer

Homeless Shelter and Services
09.2021 - 12.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

School Health Office
06.2023 - 08.2023
  • Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
  • Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
  • Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
  • Served as a resource for faculty and staff by providing training on first aid, CPR, and other health-related topics.
  • Assessed student health and identified potential health concerns to provide appropriate care.
  • Managed immunization compliance within the school population to prevent the spread of communicable diseases.
  • Streamlined documentation processes for maintaining accurate student health records, ensuring compliance with regulations.

Volenteer

Urgent Care Centre
10.2022 - 02.2023
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Coordinated with other healthcare professionals, ensuring proper follow-up care and referrals for patients requiring ongoing treatment.
  • Developed strong rapport with patients and their families, leading to increased satisfaction scores and positive feedback for the clinic.
  • Provided compassionate care to patients, addressing their concerns and creating a comfortable environment during treatment.

Education

GED -

Irvine Valley College
Irvine, CA
05-2026

High School Diploma -

Chino Hills
Chino Hills, CA
05-2024

Skills

  • Positive attitude
  • Empathy and patience
  • Cashier training
  • Customer service
  • Problem-solving
  • Team leadership
  • Customer engagement
  • Multitasking and organization
  • Heavy lifting

Certification

  • CPR Training - 2024-202
  • Food Handlers Card Training - 2024-2029

Timeline

Volunteer

School Health Office
06.2023 - 08.2023

Volenteer

Urgent Care Centre
10.2022 - 02.2023

Volunteer

Homeless Shelter and Services
09.2021 - 12.2023

Cashier Team Lead

Titan Burgers Restuarant
08.2021 - Current

GED -

Irvine Valley College

High School Diploma -

Chino Hills