Ashley Villegas
Strongsville,OH
Summary
Industrious administrative assistant with a strong work ethic and outgoing personality seeking to transition into an executive assistant role. Known for clear communication, keen attention to detail, and strong time management, with proven adaptability, leadership, and problem-solving skills. Driven to provide proactive support and contribute to executive and organizational success.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Paul Davis Restoration
Strongsville, OH
12.2024 - Current
- Handle intake calls/emails, capture customer details, and route requests in CRM.
- Prepare invoices, verify billing, and track customer payments; assign and follow up on bills.
- Maintain organized paperwork and records, ensuring accuracy and confidentiality.
Scheduling Coordinator
Window Nation
Warrensville Heights, OH
04.2021 - 12.2024
- Optimized scheduling processes, balancing technician availability and customer needs, resulting in improved operational efficiency and customer satisfaction.
- Assisted in training new team members on scheduling procedures clearly.
- Utilized scheduling software to optimize technician deployment routes.
Lead Teacher/Bus Driver
Horizon Education Centers
Cleveland, OH
04.2019 - 05.2020
- Led safe transport of students, ensuring timely arrivals and departures.
- Collaborated with parents to support student development and success.
- Developed creative curricula and hands-on activities tailored to diverse developmental levels, enhancing student comprehension and engagement.
Education
Bachelor of Arts - English
Cleveland State University
Cleveland, OH05-2022
Skills
Data entry
Time management
Critical thinking
Scheduling
Professional communication
Meticulous attention to detail
Timeline
Administrative Assistant
Paul Davis Restoration
12.2024 - Current
Scheduling Coordinator
Window Nation
04.2021 - 12.2024
Lead Teacher/Bus Driver
Horizon Education Centers
04.2019 - 05.2020
Bachelor of Arts - English
Cleveland State University