Ashley Wenzel
Plainfield,IL
Summary
Dedicated Deli Manager with expertise in customer service, employee supervision, and food safety compliance. Proven success in inventory management and waste reduction to optimize deli operations and enhance customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deli Manager
DCT Inc.
Hinsdale, IL
03.2009 - 03.2026
- Oversaw daily operations of deli department, ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing product availability while minimizing waste.
- Trained and mentored staff on food preparation techniques and customer service best practices.
- Developed schedules to maintain optimal staffing levels during peak hours.
- Managed daily deli operations, ensuring adherence to food safety standards and quality control.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
Server
Del Reahs Chicken Basket
Willowbrook, IL
01.2022 - 11.2025
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Downers Grove South High School
Downers Grove, ILSkills
- Customer service
- Employee supervision
- Task delegation
- Inventory management
- Ordering supplies
- Food safety compliance
- Product rotation
- Staff training
- Waste reduction
- Customer complaint handling
- Deli product packaging
- Cleaning & sanitation
Certification
Food protection manager License - 3-12-2024 through 3-12-2029
Illinois food Allergens course- 01-6-2026 valid for 3 years
Timeline
Server
Del Reahs Chicken Basket
01.2022 - 11.2025
Deli Manager
DCT Inc.
03.2009 - 03.2026
High School Diploma -
Downers Grove South High School