Summary
Overview
Work History
Education
Skills
Timeline
Server

Ashlyn Annis

Greenville,NC

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. A friendly and uplifting coworker who always knows how to brighten up the workplace.

Overview

2
2
years of professional experience

Work History

Server

Cheddar's Scratch Kitchen
Greenville, NC
07.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Hostess

Kickback Jack's
Greenville, NC
02.2021 - 07.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.

Busser/Food Runner

Drive Shack Inc.
Raleigh, NC
07.2019 - 02.2020
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.

Education

Associate of Arts - Architecture

Pitt Community College
Winterville, NC
05.2023

Skills

  • Bathroom Servicing
  • Specials Promotion and Upselling
  • Customer Service and Rapport
  • Order Accuracy and Delivery
  • Conflict and Complaint Resolution
  • Food and Beverage Service
  • Special Requests and Substitutions
  • Dining Room Cleaning and Upkeep
  • Cool Under Pressure
  • Transactions and Cash Handling
  • Warm and Friendly

Timeline

Server

Cheddar's Scratch Kitchen
07.2021 - Current

Hostess

Kickback Jack's
02.2021 - 07.2021

Busser/Food Runner

Drive Shack Inc.
07.2019 - 02.2020

Associate of Arts - Architecture

Pitt Community College

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Ashlyn Annis