Ashlyn Helton
Denham Springs,LA
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
I am very responsible, respectful, outgoing, honest, positive at all times, fast paced but focused, selfless, and have many certifications!
Overview
2
2
years of professional experience
Work History
Receptionist
The Dermatology Center
Baton Rouge, Louisiana
08.2023 - 01.2025
- Investigated and analyzed client complaints to identify and resolve issues.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments.
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Kept updated records of office expenses and costs, assisting with budget tracking.
Daycare Teacher
Best care at live oak
Denham Springs, Louisiana
01.2023 - 08.2023
- Built and strengthened positive relationships with students, parents and teaching staff.
- Ensured safety of all children by monitoring playground equipment use.
- Implemented hands-on, play-based strategies for experiential learning.
- Read aloud and played alphabet games to encourage early literacy.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
Service Advisor
Team Toyota
Baton Rouge
01.2023 - 06.2023
- Upsold additional products or services when appropriate.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Compiled reports detailing sales volumes, product performance metrics, customer satisfaction ratings.
- Developed strong relationships with customers by providing exceptional customer service.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Education
Associate of Science - Nursing
Baton Rouge Community College
Baton Rouge, LA05-2027
Live Oak High School
Denham Springs, LA05-2024
Skills
- Bookkeeping
- Scheduling
- Business correspondence
- Time management
- Positive and professional
- Verbal and written communication
- Scheduling appointments
- Reliable customer service
- Customer service improvement
- Daily specials memorization
Timeline
Receptionist
The Dermatology Center
08.2023 - 01.2025
Daycare Teacher
Best care at live oak
01.2023 - 08.2023
Service Advisor
Team Toyota
01.2023 - 06.2023
Associate of Science - Nursing
Baton Rouge Community College
Live Oak High School