Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ashlynn Armitage

Sonoma,CA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience

Work History

Hostess

Larson Family Winery
02.2023 - 08.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Cashier/Assistant Food Runner

Harveys Donut Bar
04.2021 - 12.2022
  • Monitored self-checkout systems and provided help in resolving quick problems.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Processed refunds and exchanges in accordance with company policy.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers

Student Volunteer Coordinator

Sonoma Valley High School
06.2022 - 07.2022
  • Increased student volunteer participation by implementing effective recruitment strategies and outreach programs.
  • Did this every summer for three years until I graduated high school

Assistant Volunteer Coach

Boyes And Girls Club - Sonoma
04.2019 - 07.2019
  • Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
  • Trained and mentored children on fundamentals

Education

High School Diploma -

Sonoma Valley High School
Sonoma, CA

No Degree - Psychology

Arizona State University
Tempe, AZ
05.2027

Skills

  • Guest complaint resolution
  • Interactive communication skills
  • Effective Multitasking
  • Front of House Management
  • Greeting guests
  • Customer Service
  • Networking

Additional Information

Reference Contacts


Mindy Neves: 707-548-4776

Rachael Hairston: 707-210-2618

Hayden Puryear: 615-509-4516

Luis Lopez: 707-235-0245

Harvey Cohn: 707-246-5929

Timeline

Hostess

Larson Family Winery
02.2023 - 08.2023

Student Volunteer Coordinator

Sonoma Valley High School
06.2022 - 07.2022

Cashier/Assistant Food Runner

Harveys Donut Bar
04.2021 - 12.2022

Assistant Volunteer Coach

Boyes And Girls Club - Sonoma
04.2019 - 07.2019

High School Diploma -

Sonoma Valley High School

No Degree - Psychology

Arizona State University

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Ashlynn Armitage