Ashlynn Heron
Gainesville,FL
Summary
In all of my jobs, I have worked in customer service. Whether it be taking their orders or delivering their medications. I am a very dedicated worker and easily trainable. I am very hands on and want to help with all that I can.
Overview
3
3
years of professional experience
Work History
Server
Cowboys Firepit Grill
03.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Created relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered phones and gave efficient customer service
Medical Courier
Wego Couriers
09.2022 - 01.2023
- Communicated with dispatch and customers for accurate delivery information.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Busser
Texas Roadhouse
01.2022 - 09.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Cashier
Zaxbys
08.2021 - 01.2022
- Answered questions about store policies and addressed customer concerns.
- Answered phones promptly and provided customers with any questions and place orders
Front Desk
Skate Station Funworks
02.2021 - 01.2022
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions
- Took reservations over phone and in person for guests and provided confirmation information.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Santa Fe High School
Alachua, FL05.2023
Skills
- Hospitality Service Expertise
- Service Prioritization
- Fast pace environments
- Problem-Solving Skills
Timeline
Server
Cowboys Firepit Grill
03.2023 - 11.2023
Medical Courier
Wego Couriers
09.2022 - 01.2023
Busser
Texas Roadhouse
01.2022 - 09.2022
Cashier
Zaxbys
08.2021 - 01.2022
Front Desk
Skate Station Funworks
02.2021 - 01.2022
High School Diploma -
Santa Fe High School
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