Ashton Rose
Lexington,NC
Summary
Adept Shift Lead Manager with a proven track record at Taco Bell, enhancing operations and boosting productivity by over 20% through strategic staff training and effective shift leadership. Skilled in equipment troubleshooting and fostering a positive team environment, I excel in policy enforcement and team motivation, ensuring high-quality customer service and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Lead Manager
Taco Bell
Lexington, NC
12.2023 - 10.2024
- Managed daily shift operations, including scheduling and assigning team members to specific tasks.
- Trained new employees on procedures, policies, and job functions.
- Monitored performance of staff to ensure quality standards were met.
- Resolved customer complaints in a timely and professional manner.
- Addressed any issues or concerns raised by staff during shifts.
- Enforced company policies and procedures in a consistent manner.
- Inspected equipment before use to ensure it was functioning properly.
- Ensured proper stock levels were maintained throughout the shift.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education
High School Diploma -
North Davidson High School
Lexington, NC06-2023
Skills
- Rules enforcement
- Team motivation
- Sales strategies
- Policy enforcement
- Schedule oversight
- Equipment troubleshooting
- Shift leadership
- Positive and encouraging
- Friendly, Positive Attitude
Affiliations
- I am currently enrolled in DDCC for my associates in science
Languages
Spanish
Limited
Certification
- I have multiple certificates in Adobe programs ranging from word, all the way to illustrator
Timeline
Shift Lead Manager
Taco Bell
12.2023 - 10.2024
High School Diploma -
North Davidson High School