ASIA B R Y A N T
Inkster,MI
Summary
Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.
Overview
13
13
years of professional experience
Work History
Community Manager
Metro Detroit Living
Detroit, MI
05.2017 - Current
- Inspected properties and coordinated smooth turn-overs to prepare for new residents.
- Adhered to fair housing standards to avoid legal issues and prevent discriminatory practices.
- Met with board of directors to discuss community needs and resolve issues or disputes.
- Oversaw total operation, maintenance and administration of company property with 160 units.
- Maintained high standards and consistently complied with policies, budget targets and service management strategies to exceed customer expectations.
Resident Account Manager
Mckinley
Ann Arbor, MI
10.2020 - 09.2024
- Cultivated and maintained strong business relationships with new and existing accounts.
- Developed trusting rapport with recurring clients to reinforce brand loyalty and encourage continued patronage.
- Managed, reviewed and delivered client solutions for different needs.
- Handled customer complaints following company procedure.
- Liaised with customers in person, online and by phone.
Assembly Line Lead Supervisor
FCA Assembly Plant
Detroit, MI
06.2023 - 06.2024
- Supervised assembly line operations to ensure adherence to production schedules and quality standards.
- Trained and mentored new team members on safety protocols and operational procedures.
- Coordinated workflow between stations to optimize efficiency and reduce downtime.
- Implemented process improvements that enhanced productivity and minimized waste.
Production Worker
Amazon
Romulus, MI
08.2018 - 09.2019
- Prepared 500-2000 orders for shipment by systematically picking, packing and labeling merchandise.
- Maintained high productivity with clean and organized workstations.
- Met quality and accuracy standards, reviewing instructions and diagrams to verify job requirements.
- Helped achieve team goals by rotating duties and production lines to meet demand.
- Resolved production challenges with expert troubleshooting and creative problem-solving.
Quality Control Inspector
Nalara
Dearborn, MI
05.2016 - 08.2018
- Monitored production operations for compliance with specifications and promptly reported defects.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Inspected over 10 car parts with accuracy, reporting problems or defects quickly.
- Used hand-held scanners and physical logs to accurately track item movements.
- Used required tools to complete jobs, including hammers, saws, squares, levels and fastening.
- Observed employee fieldwork and usage of materials for quality and consistency.
Assistant Manager
Little Caesar Enterprises Inc
Dearborn, Michigan
10.2012 - 05.2016
- Supervised hourly and temporary personnel, provided work direction and reviewed work processes.
- Held team members accountable for deadlines, quotas and performance goals.
- Trained team members on appropriate application of policies and procedures.
- Answered questions and recommended solutions to address escalated customer complaints.
- Took initiative in handling problems and used independent judgment to take immediate corrective actions.
Education
GED -
GED
Detroit06-2025
Skills
- Payment processing
- Customer experience
- Conflict resolution
- Order management
- Multi-tasking
- Client relationship building
Languages
English
Native or Bilingual
Timeline
Assembly Line Lead Supervisor
FCA Assembly Plant
06.2023 - 06.2024
Resident Account Manager
Mckinley
10.2020 - 09.2024
Production Worker
Amazon
08.2018 - 09.2019
Community Manager
Metro Detroit Living
05.2017 - Current
Quality Control Inspector
Nalara
05.2016 - 08.2018
Assistant Manager
Little Caesar Enterprises Inc
10.2012 - 05.2016
GED -
GED