Athena Pinheiro
Tempe,AZ
Summary
I’m an energetic professional in hospitality, known for high productivity and efficient task completion. I possess specialized skills in customer service, order accuracy, and time management. I excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
1
1
year of professional experience
Work History
Apartment Leasing Agent
Parkside Apartments
Tempe, Az
11.2025 - 06.2026
- Assisted prospective residents with apartment tours and leasing information.
- Managed lease agreements and ensured compliance with property policies.
- Responded to resident inquiries and resolved maintenance requests efficiently.
- Developed strong relationships with residents to foster community engagement.
- Maintained accurate records of tenant applications and lease renewals.
- Assisted current tenants with maintenance requests and other inquiries.
- Handled rent collection duties including issuing late notices or eviction notices if necessary.
- Maintained accurate records of all rental activity in property management software.
- Tracked occupancy rates and prepared reports for upper management.
Host/Server
Saguaro Lake Grill
Mesa, Arizona
01.2025 - 04.2025
- Greeted and seated guests in a welcoming manner.
- Provided menu recommendations to enhance customer experience.
- Ensured cleanliness and organization of dining areas throughout shifts.
- Maintained knowledge of daily specials and promotions for guests.
- Served food and beverages to patrons and confirmed complete orders.
- Presented menus and answered questions regarding items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Delivered food promptly to tables, ensuring accurate order fulfillment.
- Communicated effectively with kitchen staff to coordinate food preparation.
- Maintained health and safety standards throughout the dining environment consistently.
Education
Chandler Highschool
Chandler, AZSkills
- Customer service
- Order management
- Food handling
- Menu knowledge
- Conflict resolution
- Relationship building
- Attention to detail
- Time management
- Multitasking
- Adaptability and flexibility
- Problem solving
- Team collaboration
- Communication skills
- Food handling
- Adaptability and flexibility
- Lease management
- Tenant relations
- Rent collection
- Record keeping
Timeline
Apartment Leasing Agent
Parkside Apartments
11.2025 - 06.2026
Host/Server
Saguaro Lake Grill
01.2025 - 04.2025
Chandler Highschool