Aubrey Ervin
Lexington,NC
Summary
Self motivated individual with multiple years of interpersonal relationship building skills directed towards the food and beverage industry where customer service, time and event management were paramount to exceed customer satisfaction and retention
Overview
6
6
years of professional experience
Work History
Server
Wild Morel
Brevard , NC
08.2022 - 02.2023
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Accurately recorded orders in POS system while providing excellent customer service.
Server
Cedar Mountain Cafe
01.2022 - 12.2022
- As a server, main responsibilities include taking and delivering food and beverage orders accurately and promptly to customers
- Well-versed in the menu and able to recommend items and provide knowledge of specials and promotions
- Accurately recorded orders on cash register and point-of-sale system.
Letter Carrier
United States Postal Service
11.2018 - 08.2021
- Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
- Adhered strictly to all federal laws governing the handling of confidential documents.
- Loaded mail onto delivery vehicles ensuring proper security and balance of cargo.
Banquet Server
Marriott Hotels
Asheville , NC
01.2017 - 03.2018
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Served beverages and appetizers to guests in an efficient manner.
- Followed proper sanitation guidelines when handling food items.
- Set up stations for serving meals according to established guidelines.
Education
Fort Walton Beach High School
Fort Walton Beach, FL05.2012
Skills
- Data Entry
- Customer Experience
- Catering
- Food & Beverage
- Upselling
- Safe Food Handling
- Order Accuracy
- Menu Presentation
- Banquet Coordination
- Service Prioritization
- Point of Sale (POS) System Operations
- High-Volume Dining
Timeline
Server
Wild Morel
08.2022 - 02.2023
Server
Cedar Mountain Cafe
01.2022 - 12.2022
Letter Carrier
United States Postal Service
11.2018 - 08.2021
Banquet Server
Marriott Hotels
01.2017 - 03.2018
Fort Walton Beach High School
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