Audree De Luna
Azusa,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and teamwork. Excelled in engaging customers, enhancing team collaboration, and driving sales through effective problem-solving and cash handling. Proven ability to maintain high safety and cleanliness standards, demonstrating flexibility and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Crew Member
Mc Donald's Kew Enterprises
05.2023 - 04.2024
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Assisted other team members to achieve goals.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Bath and Body Works, Limited Brands
09.2021 - 11.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Learning Works!
Pasadena, CA06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Flexible Schedule
- Safe Food Handling
- Safety awareness
- Drive-Thru Operations
- Food Preparation
- Diversity awareness
- Influencing skills
- Point-of-sale transactions
Timeline
Crew Member
Mc Donald's Kew Enterprises
05.2023 - 04.2024
Sales Associate
Bath and Body Works, Limited Brands
09.2021 - 11.2022
Learning Works!
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