Audrey Custard
Grand Rapids,MI
Summary
Motivated and adaptable professional with strong data interpretation and analytical skills, backed by hands-on lab experience and a solid academic foundation. Experienced in balancing academic rigor with customer-facing roles in the hospitality industry, demonstrating excellent time management, organization, and customer service skills. Eager to apply both scientific knowledge and interpersonal strengths to a role that aligns with my educational background.
Overview
7
7
years of professional experience
Work History
Server
Kent Country Club
01.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Boyne Highlands Resort
12.2019 - 01.2023
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Receptionist
Kwiatkowski Law Firm, PLLC
05.2018 - 08.2019
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
Education
Bachelor of Science - Biochemistry
Grand Valley State University
Allendale, MI04-2025
Skills
- Data entry
- Time management
- Data interpretation
- Analytical thinking
- Strong work ethic
- Customer/Client relations
- Organization skills
Timeline
Server
Kent Country Club
01.2023 - Current
Server
Boyne Highlands Resort
12.2019 - 01.2023
Receptionist
Kwiatkowski Law Firm, PLLC
05.2018 - 08.2019
Bachelor of Science - Biochemistry
Grand Valley State University
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