Overview
Work History
Education
Skills
Timeline
Generic

Audrey Gibson

Philadelphia,PA

Overview

8
8
years of professional experience

Work History

Server and Bartender

Sueno Philadelphia
Philadelphia, PA
04.2022 - Current
  • Execute Mis en Place and all steps of service timely and appropriately
  • Carry out strong recovery skills and communicate with management to ensure customer satisfaction
  • Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carry out complete opening, closing and shift change duties to keep restaurant working efficiently
  • Educate guests of menu items and flavors, enabling personal decisions based on taste and interest.
  • Bartend and Serve

Bartender and Server

Moriarty's Irish Pub and Restaurant
Philadelphia, PA
01.2021 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties such as printing sales reports, setting up for incoming shifts, preparing cash drawers, and inventory.
  • Kept bar presentable and well-stocked to exceed customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Contributed detailed instruction on the methods of beverage mixing, marketing strategies, garnishing techniques while maintaining sanitary standards.
  • Served food and beverage with focused attention and knowledge of the menu

Bakery Sales Associate

Bredenbecks Bakery & Ice Cream Parlor
Philadelphia, PA
03.2016 - 04.2022
  • Demonstrated exceptional attention to detail performing store opening and closing procedures
  • Managed inventory
  • Executed routine maintenance and replenishing employee supplies.
  • Provided exceptional customer service and recovery ensuring complete satisfaction, both in-store and over the phone.
  • Maintained knowledge of the bakery's menu and available products.

Education

Some College (No Degree) -

West Chester University of Pennsylvania
West Chester, PA
08-2020

Skills

  • Knowledge of Wine and Liquor
  • Outstanding customer service
  • Effective customer upselling
  • Cash Register Operation and Handling
  • Communicative
  • Adaptability
  • Dependable
  • Collaborative

Timeline

Server and Bartender

Sueno Philadelphia
04.2022 - Current

Bartender and Server

Moriarty's Irish Pub and Restaurant
01.2021 - 07.2023

Bakery Sales Associate

Bredenbecks Bakery & Ice Cream Parlor
03.2016 - 04.2022

Some College (No Degree) -

West Chester University of Pennsylvania
Audrey Gibson