Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Hyatt

Mobile,AL

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

10
10
years of professional experience

Work History

Dispatcher

Heartsdale Trucking, LLC
06.2022 - 08.2024

-Responsible for the dispatching of flatbed and Container deliveries to General Electric in Pensacola FL.

- Managed all necessary communication via email/phone to Port terminals at the Alabama State Docks, Alabama Port of Mobile, the Port of Pensacola and International Warehouse & Shipping to coordinate part pickup and deliveries for the production of windmills.

- Planning and assigning drivers to daily routes according to the customers demands.

- Printing and gathering all documents needed for drivers to execute deliveries without delays.

- Tracking and monitoring up to 20 drivers throughout each work day.

- Provided customers with information on products and services.

- Managed conflict resolutions with customers, drivers and other personnel.

- Responsible for updating and keeping record of all parts assigned to the company for transport at three Port Terminal locations.

- Answering phone calls and customer emails.


Dispatch Manager

Davison Fuels & Oil
01.2015 - 06.2022

- Responsible in updating Rack daily fuel prices and emailing to 100 + customers daily.

- Preparing daily fleet routes for 15 drivers.

- Data entry of all sales orders requested in the delivery perimeter of Alabama, Mississippi, Louisiana and Florida.

- Communicating to all refinery terminals to ensure loading of tankers is properly executed.

- Data entry of payroll for entire driver fleet in Alabama, Mississippi, Louisiana and Florida.

- Prepared any necessary documents for Fuel and Oil salesman up request.

- Cross trained in fuel and oil dispatch to fill in any needed positions.


Education

High School Diploma -

Mary G Montgomery High School
Semmes, AL
05.2002

Skills

  • Data Entry
  • Work Order Management
  • Dispatch Coordination
  • Schedule Management
  • Database Management
  • Route Navigation
  • Customer Relations
  • Prioritizing calls
  • Dispatching procedures
  • Route Planning
  • Stress Tolerance
  • Customer Relationship Management

Timeline

Dispatcher

Heartsdale Trucking, LLC
06.2022 - 08.2024

Dispatch Manager

Davison Fuels & Oil
01.2015 - 06.2022

High School Diploma -

Mary G Montgomery High School
Audrey Hyatt