Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Work History
Executive Administrative Assistant
8 Years 4 Months
Arbeiter & Associates | 05.2018 - Current
Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
Established procedures for maintaining files of all office correspondence, memorandums, agreements, contracts., ensuring easy access when needed.
Managed external contacts and kept track of periodic communication needed for priority actions.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Food Server
4 Years 10 Months
Country Corner Cafe | 06.2013 - 04.2018
Prepared tables for meals by setting up items such as linens, silverware, and glassware.
Greeted guests in a friendly and welcoming manner.
Took orders from customers accurately and delivered to kitchen staff promptly.
Followed proper cash handling procedures when accepting payments from customers.
Performed opening and closing duties such as counting money in register drawers or restocking supplies.
Ensured compliance with health and safety regulations in all dining and kitchen areas.
Trained new servers, sharing best practices and company standards.
Operations NCOIC
11 Years
South Dakota Army National Guard | 04.2002 - 04.2013
Reviewed and monitored unit readiness reports, ensuring accuracy of data reported.
Provided guidance on operational planning and execution to ensure mission success.
Coordinated with higher headquarters on operational requirements and objectives.
Ensured compliance with safety regulations during training exercises.
Supervised the maintenance of vehicles, weapons systems, and communications equipment.
Conducted performance evaluations for subordinate personnel to assess individual strengths and weaknesses.
Maintained records of personnel actions such as promotions, transfers, awards.
Participated in staff meetings to discuss current operations and develop plans for future missions.
Developed strategies to improve morale among team members through recognition programs or additional training opportunities.
Managed daily operations of a 100+ member unit, ensuring all personnel were properly trained and equipped to perform their duties.
Education
Human Resource Management
National American University - Rapid City | Rapid City, SD | 05-2019