Audrey Murillo
El Cajon,CA
Summary
Driven Pharmacy Technician with 5 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
6
6
years of professional experience
Work History
Senior Pharmacy Technician
Walgreens
02.2018 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Pharmacy Technician
Grossmont Health Occupations Center
8770 Mast Blvd, Santee, CA 9207101.2018
Skills
- Insurance Verification
- Insurance Billing
- Drug Inventory Control
- Problem-Solving Skills
- Advanced Math Skills
- Workflow Optimization
- Preparing and Giving Vaccinations
Timeline
Senior Pharmacy Technician
Walgreens
02.2018 - Current
Pharmacy Technician
Grossmont Health Occupations Center