Aura Valencia
Cartersville,GA
Summary
Dynamic and bilingual professional with a proven track record in customer and client relations, honed across roles at Starbucks, Bodyplex, and Chick-fil-A. Excels in leveraging communication and bookkeeping skills to enhance team efficiency and customer satisfaction. Demonstrates a positive and professional approach, adept at fostering teamwork and collaboration.
Overview
2
2
years of professional experience
Work History
Receptionist
Bodyplex
Cartersville, GA
06.2024 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Updated and recorded customer or client information to maintain accounts.
Team Member
Chick-fil-A
Emerson, GA
07.2023 - 04.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
Barista
Starbucks
Cartersville, GA
08.2022 - 03.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
High School Diploma -
Cartersville High School
Cartersville, GA05-2024
Diagnostic Medical Sonography
Georgia Northwestern Technical College
Rome, GASkills
- Bookkeeping
- Fluent in Spanish
- Customer and client relations
- Positive and professional
- Telephone skills
- Customer Service
- Computer Skills
- Communication
- Time management
- Teamwork and Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist
Bodyplex
06.2024 - Current
Team Member
Chick-fil-A
07.2023 - 04.2024
Barista
Starbucks
08.2022 - 03.2023
High School Diploma -
Cartersville High School
Diagnostic Medical Sonography
Georgia Northwestern Technical College
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