A determined individual with a wide range of employment experience, and a fruitful amount of well-rounded skills. Strong communication with team members, attention to detail, highly observant, upholds cleanliness standards, works well under pressure and in fast-paced environments, as well as having a CPR/ALS Certification obtained in May of 2025.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Mason's Famous Lobster Rolls
Virginia Beach, VA
08.2025 - 01.2026
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Prepared products following restaurant, health, and safety standards and procedures.
Cashier
Harris Teeter
Virginia Beach, VA
08.2024 - 07.2025
Collaborated with team members to restock merchandise and improve inventory management.
Supported promotional activities by setting up displays and engaging customers effectively.
Adapted quickly to changing customer demands during peak hours, enhancing service delivery.
Engaged in training sessions to improve product knowledge and customer service skills.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Before- and After-School Counselor
YMCA
Virginia Beach, VA
01.2025 - 05.2025
Supervised daily activities for children in before- and after-school programs, ensuring safety and engagement.
Developed age-appropriate educational and recreational activities to enhance children's social skills and creativity.
Facilitated communication between parents, staff, and children to address concerns and promote positive relationships.
Trained new counselors on program objectives, emergency procedures, and child engagement techniques.
Collaborated with colleagues to evaluate program effectiveness and recommend improvements based on participant feedback.
Promoted healthy habits among students by incorporating physical activity into daily routines and offering nutritious snacks choices.
Implemented behavior management techniques consistently to maintain an orderly environment conducive to learning outcomes growth among the group of children.
Enhanced student participation by incorporating engaging games and activities during before-and after-school programs.
Has received CPR/ALS Certification as of May 2025.
Server
Chicho's
Virginia Beach, VA
04.2024 - 08.2024
Delivered exceptional customer service in fast-paced dining environment.
Managed table assignments and ensured timely food delivery to enhance guest experience.
Collaborated with kitchen staff to maintain communication and streamline order processing.
Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
Assisted management in inventory tracking and supply ordering to minimize shortages.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Crew Member
Wendys Fast Food
Virginia Beach, VA
01.2023 - 01.2024
Trained new crew members on operational procedures and customer service standards.
Resolved customer complaints promptly, fostering positive relationships and repeat business.
Monitored stock levels and communicated replenishment needs to management regularly.
Participated in regular team meetings to discuss sales strategies and improve service delivery.
Took orders, prepared meals, and collected payments.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
Party City
Virginia Beach, VA
05.2022 - 01.2023
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained organized inventory displays, ensuring products were easily accessible to shoppers.
Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
Collaborated with team members to execute store promotions and seasonal displays effectively.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Collaborated with team members to complete transactions.
Cashier
Food Lion
Virginia Beach, VA
05.2022 - 12.2022
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with inquiries, ensuring a positive shopping experience.
Maintained cleanliness and organization of checkout area to enhance operational flow.
Collaborated with management to restock merchandise.
Handled cash accurately, following company policies for cash management procedures.
Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Princess Anne High School
Virginia Beach, VA
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cleaning
Attention to detail
Cleaning and sanitizing
Interactive communication skills
Safety awareness
Basic math
Heavy lifting
Valid Driver's license
Health code compliance
Certification
CPR & ALS Certification
Interests
Adventure Travel
Food Tourism
Avid Reader
Medical Facts
Human Anatomy
I like working with my hands and fixing things
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Cooking & Baking
Gardening
Crafting homemade beer using specialized equipment and brewing techniques
Growing herbs, vegetables, or fruits in home gardens