Austin Alvarez Gray
Fort Collins,CO
Summary
Dynamic professional with a proven track record at U-Haul Moving and Storage, excelling in customer service. Skilled in team building and regulatory compliance, I drive performance improvements and foster employee development. Can also effectively manage emergencies and maintain operational excellence in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Co-Owner
Uhaul Moving And Storage
Colorado Springs, CO
10.2023 - 02.2025
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Ensured compliance with local, state, and federal regulations.
Tow Truck Driver
Square State towing
Colorado Springs, CO
04.2022 - 05.2023
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Worked well with dispatchers to communicate route and schedule changes.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Managed unexpected emergencies and route changes with calm and professionalism.
Assistant Manager
Oreilly Auto Pats
Conifer, CO
09.2020 - 02.2021
- Evaluated individual and team business performance and identified opportunities for improvement.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
Education
High School Diploma -
Platte Canyon
Bailey, CO04-2021
Skills
- Customer service
- Financial analysis
- Regulatory compliance
- Team building
- Employee training
- Basic maintenance
- Problem solving
- Time management abilities
Timeline
Co-Owner
Uhaul Moving And Storage
10.2023 - 02.2025
Tow Truck Driver
Square State towing
04.2022 - 05.2023
Assistant Manager
Oreilly Auto Pats
09.2020 - 02.2021
High School Diploma -
Platte Canyon
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