Austin DeLoach
Plant City
Summary
Dynamic leader with proven expertise in inventory management and customer relations honed at The Home Depot. Excelled in enhancing efficiency and sales growth through strategic problem resolution and leadership. Achieved significant improvements in employee performance and safety standards, underscoring a commitment to excellence and growth planning.
Overview
3
3
years of professional experience
Work History
Department Supervisor
The Home Depot
08.2023 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained new employees on overall company and department-specific policies and procedures.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Assigned tasks and established work schedules to staff to cover operational needs.
Night Replenishment Manager
The Home Depot
01.2022 - 08.2023
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Developed and implemented policies and procedures for inventory management.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Analyzed inventory data to identify and address stock discrepancies.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Associate of Arts - Liberal Arts
Hillsborough Community College
Tampa, FL01-2015
Skills
- Process and procedure development
- Growth planning
- Problem resolution
- Inventory management
- Customer relations
- Interactive communication skills
- Leadership
- Sales growth
Timeline
Department Supervisor
The Home Depot
08.2023 - Current
Night Replenishment Manager
The Home Depot
01.2022 - 08.2023
Associate of Arts - Liberal Arts
Hillsborough Community College
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