Austin Diele
Independent Adjuster
Reno
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Adjuster
Custard Insurance Adjusters
05.2025 - Current
- Investigate & Settle Claims
- Document Losses – Take photos, measurements, use Xactimate
- Evaluate coverage & damages -Determine if claim is valid, estimate repairs, replacement costs for property or evaluate injury/ auto claims
- Communicate with all parties – keep policyholder informed, negotiate with contractors, repair shops, attorneys
Guide
Yellowstone Hiking Guides
05.2024 - 09.2024
- Ensured Safety of all tour participants following established guidelines and procedures
- Q&A from clients regarding local history, flora, fauna, wildlife, geysers, hot springs, and volcanic activity.
- Exchanging knowledge with co-workers to improve overall tour quality. (Wildlife hotspots, Closed Trails, Safety)
- Always maintained friendly and professional demeanor to create a positive experience for tourists on our Hiking tours and Van Tours.
Health & Support Coordinator
High Trails Outdoor Science School
09.2023 - 05.2024
- Administered emergency medical care to students in outdoor settings, enhancing their safety and well-being during activities.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Maintained accurate medical records to facilitate timely access to vital information for informed patient care decisions.
- Enhanced outdoor educational experiences by developing and implementing diverse lesson plans focused on environmental awareness and conservation.
- Guided students through challenges to foster teamwork, problem-solving, and personal growth, strengthening their leadership skills.
Education
Bachelors of Science (B.S) - Business Administration, Marketing
California State University Chico
Chico, CA01-2015
High School Diploma -
Rocklin High School
Rocklin, CA 05.2001 -
Skills
Claims investigation
Casualty and property loss
Decision-making
Report writing
Analytical thinking
Problem-solving
Time management
Client communication
Conflict resolution
CommunicationEngagementRelationship BuildingProblem SolvingDecision-MakingPublic SpeakingAwards
Sigma Alpha Pi National Honor Society Spring 2014- May 2015
Leadership
Leadership Team NorthStar Camp for Boys May 2023-August 2023
Timeline
Adjuster
Custard Insurance Adjusters
05.2025 - Current
Guide
Yellowstone Hiking Guides
05.2024 - 09.2024
Health & Support Coordinator
High Trails Outdoor Science School
09.2023 - 05.2024
High School Diploma -
Rocklin High School
05.2001 -
Bachelors of Science (B.S) - Business Administration, Marketing
California State University Chico