AUSTIN KNAUER
Fishers,IN
Summary
Solution Driven. People Oriented. Adaptable Learner. Results-driven with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.
Overview
6
6
years of professional experience
Work History
Sales Development Representative
Farmers Business Network
04.2021 - Current
- Achieved or exceeded company-defined sales quotas. Led team in sales closed in 2022 and am on pace to lead for 2023.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Process Engineer
Medline Industries
07.2019 - 11.2020
- Completed continuous improvement projects for warehouse, production, and plastic mold injection processes
- Worked cross-functionally between different departments within Medline to help solve issues related to medical products
- I also gained experience working with the quality team to ensure customer satisfaction at all levels of production
- Created a warehouse replenishment system using SQL and Visual Basic which increased picking productivity, reduced scrap of expired items, and reduced nonconformance rates within production
- Implemented sustainable continuous improvement projects within our plastics department which increased overall equipment efficiency by 20%
- Created an autonomous production scheduling system using SQL that reduced production inefficiencies by over 40% and decreased average completion time by 4 days.
Field Industrial Engineering
Lowe’s Headquarters, Specialty Distribution Center
06.2017 - 08.2017
- Worked with top-level engineers to learn best practices for production and financial costing for plant operations
- In addition to working in a headquarters setting, I gained experience in a distribution center setting by completing time studies using data analytics within the distribution center
- Updated the receiving and shipping rates for all 16 item classes that flowed through the distribution center
- The rates allocated an $8.2M budget to the various item classes
- Worked with Senior Engineers to learn about high-level implications of industrial engineering including facility design, technological implementation, and supply chain coordination.
Education
Bachelor of Science - Industrial & Systems Engineering
University of Tennessee
Skills
- Pipeline Growth
- AutoCAD, SQL, Database Management, Visual Basic, Lean, Project Management, Excel, Access
- Effective Customer Communication
- Outbound Sales Management
- Sales Team Collaboration
- Process Improvement Initiatives
Timeline
Sales Development Representative
Farmers Business Network
04.2021 - Current
Process Engineer
Medline Industries
07.2019 - 11.2020
Field Industrial Engineering
Lowe’s Headquarters, Specialty Distribution Center
06.2017 - 08.2017
Bachelor of Science - Industrial & Systems Engineering
University of Tennessee
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