Austin Nathan
Rockton,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Server
First Watch
Gulf Breeze, FL
06.2023 - 12.2023
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Wireless Sales Associate
Russell Cellular Verizon Wireless
Gulf Breeze, FL
11.2021 - 03.2023
- Participated in weekly team meetings to discuss strategies for meeting sales goals and improving customer service levels.
- Provided technical support for customers in setting up their wireless devices including phones, tablets, laptops and other mobile devices.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Developed relationships with new customers through networking opportunities within the community.
- Demonstrated knowledge of the store's inventory to answer customer inquiries regarding availability and pricing of products.
- Processed customer transactions accurately using the point-of-sale system.
- Described merchandise and explained use, operation and care.
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
- Performed daily opening and closing procedures including cash handling and reconciliation of cash drawers.
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
Education
Associate of Arts - General Studies
Harford Community College
Bel Air, MD12-2022
Skills
- Sales Expertise
- Positive and Professional
- Guest Relations Management
- Performance Improvement
Timeline
Server
First Watch
06.2023 - 12.2023
Wireless Sales Associate
Russell Cellular Verizon Wireless
11.2021 - 03.2023
Associate of Arts - General Studies
Harford Community College