Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Austin Schaffer

Silverado,CA

Summary

I am goal-oriented and accustomed to handling high-volumes of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. I consider myself to be a natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Most importantly I'm passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mobile Expert

T-Mobile
09.2022 - 05.2023
  • Maintained constant knowledge of company product plans.
  • Sold consumer and business mobile plans. Upsold additional services such as Insurance and Accessories.
  • Assisted customers with device and connection issues.
  • Kept customers up-to-date on latest devices and technology by performing product demonstrations and explaining benefits.

Founder

Self Employed Web
09.2018 - 12.2022

I have created and designed multiple websites for clients, ranging from all different types of businesses.

  • Pool Care
  • Photo Booths / Events
  • Flyboarding / Water Hoverboards
  • 5G / Wireless Coverage


To maximize results for my clients I would always analyze the market prior to starting.

  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Competitive Analysis (Against 3 Competitors)

Digital Marketing Manager

HALO DAS
08.2020 - 12.2021
  • Developed marketing content such as, promotional materials and advertisements for social media.
  • Created social media content with consistent content and tone.
  • Analyzed and reported social media and online marketing campaign results.
  • Directed successful search engine marketing campaign that used solid linking, technical and keyword research tactics.

Sales Associate

24 Hour Fitness
02.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding memberships, accessories and proper care for merchandise / products.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Managed over 50 sales calls per day to guest sign ups

Education

No Degree - Computer Science

Saddleback College
Mission Viejo, CA
12.2021

High School Diploma -

Laguna Hills High School
Laguna Hills, CA
06.2018

Skills

  • Sales Expertise
  • Cash Handling
  • Customer Needs Assessment
  • POS System Operations
  • Web Development
  • Store Opening and Closing

Certification

  • Food Handlers Certification
  • Google Analytics Certification

Timeline

Mobile Expert

T-Mobile
09.2022 - 05.2023

Digital Marketing Manager

HALO DAS
08.2020 - 12.2021

Sales Associate

24 Hour Fitness
02.2019 - 03.2020

Founder

Self Employed Web
09.2018 - 12.2022

No Degree - Computer Science

Saddleback College

High School Diploma -

Laguna Hills High School
Austin Schaffer