Austyn Hyder
Marshfield
Summary
Dynamic professional with a proven track record in customer service and safety awareness, honed at McDonald's. Demonstrated strong multitasking abilities and problem-solving skills while collaborating effectively with teams. Recognized for enhancing operational efficiency and maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
08.2025 - 12.2025
- Provided exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained food safety standards.
- Assisted in preparing food items according to company procedures.
- Collaborated with team members to ensure efficient order fulfillment.
- Maintained cleanliness and organization of workstations and dining areas.
- Adapted quickly to changing menus and customer preferences.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Housekeeper
James River Nursing and Rehab
02.2025 - 07.2025
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Organized cleaning supplies efficiently to enhance accessibility and workflow.
- Participated in safety training programs to adhere to health regulations and protocols.
- Operated cleaning equipment including vacuums, floor scrubbers, and disinfectant sprayers.
- Collaborated with nursing staff to meet specific cleaning needs based on patient requirements.
Bouncer
Club Rodeo
12.2023 - 04.2024
- Monitored club premises to ensure guest safety and compliance with regulations.
- Enforced venue policies, including checking IDs and managing entry procedures.
- Collaborated with security team to respond swiftly to incidents or disturbances.
- Assisted in maintaining order during events by managing crowd behavior effectively.
- Communicated effectively with patrons to resolve conflicts and de-escalate situations.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ejected unruly patrons from premises.
Sales Manager
Southern Roofing and Renovations
10.2022 - 12.2023
- Led sales team in achieving quarterly targets through strategic planning and execution.
- Developed training programs for new sales representatives to enhance product knowledge and selling techniques.
- Analyzed market trends to identify opportunities for business growth and competitive advantage.
- Cultivated relationships with key clients, resulting in increased customer loyalty and repeat business.
- Collaborated with marketing department to create effective promotional campaigns that drove revenue growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Mowing Crew Leader
Trimworks Lawncare
08.2022 - 10.2022
- Supervised mowing operations to ensure timely completion and adherence to quality standards.
- Trained new crew members on equipment usage and safety protocols, enhancing team efficiency.
- Coordinated daily schedules and assigned tasks based on crew strengths and workload demands.
- Implemented best practices for lawn care techniques, improving overall service quality.
- Monitored equipment performance and conducted routine maintenance to minimize downtime.
- Resolved customer inquiries and concerns promptly, fostering positive client relationships.
- Conducted site assessments to identify areas needing improvement in landscaping services.
Asset Protection Officer
Task9
07.2021 - 12.2021
- Monitored surveillance systems to detect and prevent theft and fraud incidents.
- Conducted regular audits of inventory and operational processes for compliance.
- Collaborated with law enforcement during investigations of security breaches.
- Conducted thorough investigations into incidents of theft or fraud, leading to successful resolution and recovery of assets.
- Identified vulnerabilities in security measures by performing regular risk assessments and audits, recommending improvements as needed.
- Created comprehensive reports detailing incidents and their resolutions, supporting ongoing loss prevention efforts.
- Enhanced overall security by conducting regular patrols and monitoring surveillance equipment.
- Responded promptly to emergency situations, providing assistance as needed while coordinating with first responders.
Security Officer
Event Services Group
04.2017 - 01.2021
- Monitored premises to ensure safety and security of employees and visitors.
- Conducted regular patrols to prevent unauthorized access and identify potential hazards.
- Responded promptly to incidents, providing first aid and maintaining incident reports.
- Assisted in emergency evacuations, ensuring compliance with safety protocols.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Firefighter
Southern Dallas County Fire Department
05.2019 - 09.2019
- Led emergency response operations during fire incidents, ensuring safety of personnel and civilians.
- Conducted equipment inspections and maintenance to ensure operational readiness and compliance with safety standards.
- Developed and delivered training programs for new firefighters on firefighting techniques and safety protocols.
- Collaborated with local agencies to enhance community fire prevention initiatives and public education campaigns.
- Implemented new firefighting techniques that decreased response times during critical incidents, enhancing overall efficiency.
- Coordinated multi-agency drills to improve interoperability and communication in emergency response situations.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Education
High School Diploma -
Marshfield High School
Marshfield, MOSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cleaning
- Attention to detail
- Customer engagement
- Integrity and honesty
- Safety awareness
- Basic math
- Verbal and written communication
Certification
Firearm Certified
Basic Fire Certified
NARCAN Certified Nasal and Injection
Vehicle Fire Certified
Narcotics and Explosives K9 Detection Certified
Timeline
Crew Member
McDonald's
08.2025 - 12.2025
Housekeeper
James River Nursing and Rehab
02.2025 - 07.2025
Bouncer
Club Rodeo
12.2023 - 04.2024
Sales Manager
Southern Roofing and Renovations
10.2022 - 12.2023
Mowing Crew Leader
Trimworks Lawncare
08.2022 - 10.2022
Asset Protection Officer
Task9
07.2021 - 12.2021
Firefighter
Southern Dallas County Fire Department
05.2019 - 09.2019
Security Officer
Event Services Group
04.2017 - 01.2021
High School Diploma -
Marshfield High School