Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Edwards

Irving,TX

Summary

Energetic kind Office Manager equipped to handle the highs and lows of day to day functions. Always up for finding the problems and creating the solutions. Never turning down a moment to coach and build up team members for a warm and successful work environment.

Overview

4
4
years of professional experience

Work History

Community Manager

RPM Living
11.2023 - Current
  • Brought renewal retention from an average 45% to 62%, working strongly on resident retention.
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Created PO's before scheduling to keep up with budget tracking and completed invoices within 48 hours.
  • Kept up with Financial Reports weekly to make sure Month End Reports were clean and clear.
  • Checked Payables weekly to make sure monthly contracted vendor invoices were in on time.
  • Reconciled credit card payments monthly and on time, making sure everything was within budget classed into the right GL Codes.
  • Checked daily resident receivables to keep up with pending payments.
  • Facilitated timely payment processing by validating invoice coding against general ledger accounts.
  • Achieved accurate financial records by meticulously entering and verifying transactions in general ledger.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Maintained accurate general ledger entries, ensuring clean audits and reliable financial statements.
  • Organized regular community events to bring residents together while creating a higher resident satisfaction.
  • Supported month-end closing procedures by preparing accounts payable accruals and reconciling related general ledger accounts.
  • Conducted comprehensive review notes of general ledger accounts during period-end reconciliations to ensure accuracy.
  • Produced reports about community daily and weekly activities to keep owners and property regional managers informed.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Maximized rental income while minimizing expenses through effective planning and budget control.
  • Kept properties in compliance with local, state, and federal regulations.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Handled retail tenant relations as well as residential tenant relations.

Property Manager

180 Multifamily
02.2023 - 09.2023
  • Brought occupancy from 84% to 90% in 3 months time in an office short staffed
  • Regularly go over financials to make sure monthly close outs processed accurately and correctly
  • Reconcile credit card payments
  • Maintained and processed invoices, deposits, and money logs.
  • Managed service request turn to be less than 48 hours
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Completed payroll time entries for employees and maintained detailed records of procedures.
  • Handled resident complaints and expedited maintenance requests.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Conducted weekly reports on service requests, unit turns, property maintenance
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Completed weekly accruals & reclasses
  • Completed weekly checklist for property, pool, lights, maintenance, and manager checklists
  • Updated make ready board for maintenance weekly
  • Brought city inspection up to an 83 and passing from a 47 from previous management

Leasing Consultant

American Landmark Apartments
05.2021 - 01.2023
  • Received, checked and processed applications for new leases.
  • Setting appointments, showing apartments, and maintaining a high percentage of occupancy
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Wrote and filed reports each day on current leasing activities.
  • Trained staff on compliance, policies and procedures to maximize success.
  • Increased occupancy through dynamic marketing initiatives.
  • Collected rental fees, deposits and payments
  • Generated renewal offers for expiring leases.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
  • Conducted tours of vacancies with prospective tenants.
  • Kept records of correspondence with residents and tenants.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Escalated critical issues to property manager to promote immediate resolution.

Education

Associate Of Business Administration - Finance

Dallas Baptist University
Dallas, TX

Skills

  • RealPage / OneSite
  • LRO
  • ActivBuilding
  • ILM
  • Financial Suite
  • Rent Dynamics
  • Microsoft Office
  • Managing Operations
  • Scheduling & Coordinating
  • Training & Coaching

Timeline

Community Manager

RPM Living
11.2023 - Current

Property Manager

180 Multifamily
02.2023 - 09.2023

Leasing Consultant

American Landmark Apartments
05.2021 - 01.2023

Associate Of Business Administration - Finance

Dallas Baptist University

Similar Profiles

CREATE PROFILE