Autumn Gentry
Katy,TX
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Jo's Diner
05.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Bartender
Logies On Overton
03.2022 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
14s Volleyball Coach
Cajun Elite Volleyball
12.2021 - 05.2022
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
- Offered constructive feedback to clients to help reach goals.
Education
Bachelor of Arts - Communications
Northwestern State University of Louisiana
Natchitoches, LABachelor of Arts - Secondary Education
New Mexico State University
Las Cruces, NMBachelor of Arts - Media And Communication
Texas Tech University
Lubbock, TX05.2024
Skills
- Daily Specials Memorization
- Food Inspection
- Guest Engagement
- Order Delivery Practices
- Safe Food Handling
- Table Bussing
- Supply Restocking
- Beverage Preparation
- Sales Techniques
- Cash Handling
- Motivational Leadership Style
- Training Oversight
- Individualized Coaching
- Volleyball Fundamentals
- Strategic Planning
- Verbal and Written Communication
- Skills Assessments
- Clear and Effective Communication
- Highly Reliable
Timeline
Server
Jo's Diner
05.2023 - 09.2023
Bartender
Logies On Overton
03.2022 - 02.2023
14s Volleyball Coach
Cajun Elite Volleyball
12.2021 - 05.2022
Bachelor of Arts - Communications
Northwestern State University of Louisiana
Bachelor of Arts - Secondary Education
New Mexico State University
Bachelor of Arts - Media And Communication
Texas Tech University