Motivated individual with experience in customer service and account managemt. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Account Manager
Advanced Label Worxs
10.2022 - 01.2023
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Oversaw new business development and customer servicing.
Liaised between account holders and various departments.
Shipping and Receiving Associate
Advanced Label Worxs
09.2022 - 10.2022
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to Account Managers
Orchestrated routing by producing accurate shipping documentation and package labels.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Assistant Store Manager
Dollar General
11.2021 - 09.2022
Analyze inventory to come up with the most cost effective, time efficient work schedules.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Lead Sales Associate
Dollar General
03.2020 - 11.2021
Provided exceptional customer service to foster client loyalty and satisfaction.
Balanced and organized cash register by handing cash, counting change, and storing coupons.
Daily deposit drop off to selected bank by company.
Record and stock inventory to maintain store organization.