Microsoft Office
Ava Atauchi
New York,NY
Summary
Organized Workflow Coordinator offering proven history of excellent communication and empowering leadership. Industrious and meticulous with passion for streamlining processes to improve quality and productivity. Proficiency with workflow management software and demonstrated success in meeting client and management expectations.
Overview
6
6
years of post-secondary education
20
20
years of professional experience
Work History
Workflow Coordinator
Williams Lea Tag
New York, NY
12.2017 - Current
- Coordinated with clients to determine project scope and define timelines for completion.
- Optimized tasks and procedures resulting in reduced expenses and increased efficiency.
- Facilitated team productivity by providing strong leadership and surmounting challenges.
- Communicated with team members to enforce deadlines and quality standards.
- Scheduled production timelines and project milestones to foster quality and client satisfaction.
- Monitored project plans and challenges and proactively resolved obstacles.
- Managed teams of up to 150 members including delegating training and development.
- Liaised between clients and management to provide updated status reports.
CERTIFIED NURSING AIDE
Mount Sinai Hospital Astoria (Bells Nursing Agency
Astoria, NY
04.2018 - 12.2019
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Prepared patients for physical therapy and other medical treatments by transporting, positioning and draping patient.
VOLUNTEER NURSING AIDE
Gouverneur Health
New York, NY
03.2017 - 12.2019
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
Supervisor
DTI
New York, NY
04.2005 - 03.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Education
Master of Science - Therapeutic Recreation
Lehman College
Bronk, NY 09.2020 - Current
Bachelor of Arts - Anthropology
York College Of The City University Of New York
Jamaica, NY 09.2009 - 08.2015
Skills
Resource Allocation
Software
Adobe Suites
Google platforms
CRM Software
Timeline
Master of Science - Therapeutic Recreation
Lehman College
09.2020 - Current
CERTIFIED NURSING AIDE
Mount Sinai Hospital Astoria (Bells Nursing Agency
04.2018 - 12.2019
Workflow Coordinator
Williams Lea Tag
12.2017 - Current
VOLUNTEER NURSING AIDE
Gouverneur Health
03.2017 - 12.2019
Bachelor of Arts - Anthropology
York College Of The City University Of New York
09.2009 - 08.2015
Supervisor
DTI
04.2005 - 03.2017
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