Ava Hetzler
Orlando,FL
Summary
Friendly and dependable team player with several years of customer service experience in fast-paced food service environments. Skilled in communication, multitasking, and handling high-pressure situations with a positive attitude. Quick to learn, reliable, and passionate about creating a positive experience for each and every customer.
Overview
5
5
years of professional experience
Work History
Crew Member
Boardwalk Bagel and Delicatessen
06.2020 - 07.2025
- Provided exceptional customer service in a fast-paced environment.
- Learned and adhered to health and safety regulations consistently.
- Operated equipment efficiently while maintaining cleanliness standards.
- Assisted team members with food preparation and assembly tasks.
- Engaged with customers to ensure satisfaction and answer questions.
- Maintained inventory levels by restocking supplies as needed.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Nursing
University of Central Florida
OrlandoSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Customer engagement
- Taking orders
- Inventory restocking
- Flexible schedule
- Integrity and honesty
Timeline
Crew Member
Boardwalk Bagel and Delicatessen
06.2020 - 07.2025
Nursing
University of Central Florida
Leadership Roles
Vice President of Type 1 at UCF
- Support group for students with Type 1 Diabetes at UCF.
- Planned meetings and events, organized guest speakers, and shared health resources.
- Fostered a supportive and inclusive environment for students with Type 1 Diabetes.
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