Dynamic professional with strong guest relations and communication skills. Proven ability to enhance guest satisfaction through effective problem-solving and personalized service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concierge
hotel lucy
Granbury, Texas
06.2025 - Current
Resolved guest inquiries and complaints promptly, enhancing overall guest satisfaction.
Provided information on local attractions and hotel amenities, enriching guest experiences.
Recommended dining options based on guest preferences and dietary needs, personalizing dining experiences.
Scheduled reservations for restaurants, events, and activities on behalf of guests.
Facilitated efficient check-in and check-out procedures for guests.
Bartender
Hotel Lucy
Granbury, Texas
06.2025 - Current
Crafted cocktails using fresh ingredients and hotel recipes, elevating guest experience.
Provided outstanding customer service, enhancing guest satisfaction in fast-paced environment.
Ensured cleanliness and organization of bar area, contributing to efficient service delivery.
Retail Sales Associate
The Pearl
Granbury, Texas
01.2025 - 03.2026
Guided customers in product selection, enhancing overall shopping experience.
Managed point-of-sale system, ensuring smooth and accurate transaction processing.
Organized displays and restocked merchandise to ensure attractive store presentation.
Private Nanny
The Day residence
Granbury, Texas
02.2024 - 07.2025
Supervised daily activities and routines to ensure children's safety and development.
Planned and prepared nutritious meals to support children's health and dietary needs.
Coordinated transportation for children to school and extracurricular activities, ensuring timely arrivals.