Avery Finke
Austin,TX
Summary
Customer-focused professional with experience in fast-paced, safety-oriented environments and a strong commitment to service excellence. Known for calm decision-making, clear communication, and teamwork under pressure. Skilled at managing diverse customer needs while maintaining professionalism, safety awareness, and a positive passenger experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host
Yard Bar
01.2024 - Current
- Delivered welcoming, attentive service to a high volume of guests in a fast-paced environment
- Managed guest check-in, payments, and account information with accuracy and professionalism
- Communicated policies, procedures, and safety guidelines clearly to guests
- Maintained composure and positive service standards during peak traffic periods
- Supported team members to ensure smooth operations and a safe, organized environment
Life Guard
City of Denton
06.2021 - 08.2023
- Maintained constant situational awareness in a safety-critical environment
- Enforced safety rules and procedures to protect guests and prevent incidents
- Responded calmly and effectively to emergencies using established protocols
- Identified potential hazards and adjusted monitoring to reduce risk
- Demonstrated reliability, responsibility, and sound judgment under pressure
Team Member
Chick-fil-A
06.2020 - 12.2023
- Provided fast, friendly, and accurate service in a high-volume setting
- Collaborated with team members to meet service and cleanliness standards
- Managed multiple tasks simultaneously while maintaining professionalism
- Resolved guest concerns with a calm, positive, customer-focused approach
Education
Bachelor of Science - Kinesiology And Health
University of Texas At Austin
Austin, Texas, TX12-2025
Skills
Customer Service Excellence
Safety Awareness & Compliance
Conflict Resolution
Clear Verbal Communication
Team Collaboration
Emergency Response Readiness
Adaptability & Flexibility
Situational Awareness
Professionalism
Time Management
Multitasking
Calm Under Pressure
Certification
CPR
TABC
Timeline
Host
Yard Bar
01.2024 - Current
Life Guard
City of Denton
06.2021 - 08.2023
Team Member
Chick-fil-A
06.2020 - 12.2023
Bachelor of Science - Kinesiology And Health
University of Texas At Austin