Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avianna Bongovio

Worcester,MA

Summary


Proactive and caring worker with four years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Colony Liquors
Auburn, MA
02.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked identification for proof-of-age for.

Infant and Toddler Teacher

Holden Hands Learning Center
Holden, MA
08.2019 - Current
  • Promoted sensory development by providing access to different textures.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Developed age-appropriate activities and programs for children 2 months to 16 months old.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Waitress and Hostess

La Scala
Worcester, MA
03.2017 - 12.2019
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

No Degree - General Studies

Quinsigamond Community College
Worcester, MA

High School Diploma -

Worcester Technical High School
Worcester, MA
05.2019

Skills

  • Credits and Refunds
  • Cash Register Operation
  • Price Identification
  • Customer Transactions
  • Work Task Prioritization
  • Cooperative Attitude
  • Customer Relations
  • Billing and Payment Processing
  • Cash Drawer Management
  • Clear and Direct Communication
  • Progress Tracking and Reporting
  • Customer Service
  • Enthusiasm for Students and Teaching
  • Sanitation and Hygiene
  • Safety Monitoring and Management
  • Filing and Classroom Organization

Certification

  • Certified infant toddler teacher, Holden Hands Learning Center
  • Adult and pediatric CPR and first AID certified, American Red Cross

Timeline

Cashier

Colony Liquors
02.2022 - Current

Infant and Toddler Teacher

Holden Hands Learning Center
08.2019 - Current

Waitress and Hostess

La Scala
03.2017 - 12.2019

No Degree - General Studies

Quinsigamond Community College

High School Diploma -

Worcester Technical High School

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Avianna Bongovio