AVIELLA LEVEAU
Santa Barbara Shellfish Co.
Los Angeles,CA
5
years of professional experience
Proven ability to enhance operational efficiency and customer satisfaction, as demonstrated at both restaurants, with exceptional multitasking and guest service skills. Skilled in inventory management and maintaining safety standards, showcasing a blend of strong organizational abilities and active learning. Achieved seamless guest experiences by leveraging customer service expertise and a calm, results driven approach.
Work History
HEAD HOSTESS
1 Year 9 Months- Managed the waitlist to maintain smooth guest flow and balanced table assignments.
- Greeted guests promptly and coordinated seating for efficient front of house operations.
- Communicated with servers and management to align table status, pacing, and special requests.
- Resolved guest concerns professionally while preserving service standards and dining experience.
- Trained new host staff on seating procedures, phone etiquette, and guest communication.
- Supported opening and closing duties, including host stand setup, menus, and reservation updates.
RESTAURANT HOSTESS
3 Months- Managed telephone inquiries and in-person guest needs simultaneously, enhancing overall guest experience.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided accurate information on hours, seating, and menu options, improving guest satisfaction and service efficiency.
- Organized waitlist during peak times to streamline seating process and reduce guest wait times.
WAREHOUSE MANAGER
1 Year- Conducted periodic inventory audits to ensure accuracy, facilitating prompt resolution of discrepancies.
- Performed regular cleaning and maintenance of warehouse to uphold safety standards.
- Maintained a safe work environment by enforcing strict adherence to company policies.
- Oversaw equipment maintenance and warehouse conditions, coordinating repairs and replacements to ensure operational readiness.
SALES ASSOCIATE
1 Year 1 Month- Organized racks and shelves to enhance store visual appeal and engage customers with featured merchandise.
- Developed relationships with customers to foster loyalty and encourage repeat business.
- Processed returns, exchanges, and refunds efficiently in accordance with store policy.
Education
Associate in Economics - Economics
Bachelor of Arts - Philosophy
Skills
Greeting guests
Multitasking expertise
Customer interaction
Adaptability
Fast-paced environment
Table management
Telephone communication
Communication techniques
Problem resolution
Timeline
HEAD HOSTESS
Santa Barbara Shellfish Co.
08.2024 - 05.2026Read More
RESTAURANT HOSTESS
Hula's Modern Tiki
05.2023 - 08.2023Read More
WAREHOUSE MANAGER
M and H Mostly Postcards
08.2022 - 08.2023Read More
SALES ASSOCIATE
Five Below
06.2021 - 07.2022Read More
Santa Barbara City College
Associate in Economics from Economics
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University of California, Los Angeles
Bachelor of Arts from Philosophy
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