Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Aya Alshok

liberty township,OHIO

Summary

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Gap Factory
Monroe, OHIO
08.2023 - Current
  • Processed transactions using a point-of-sale system.
  • Collected payments and provided accurate change.
  • Greeted customers upon entering the store and provided assistance.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Participated in team meetings and training sessions.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Promoted special offers and discounts to encourage additional purchases.
  • Processed returned merchandise according to company policies.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Assisted customers with finding the right product for their needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Created price tags and merchandise signs for new items.

Religious School Teacher

ICGC
West Chester, OHIO
06.2023 - 08.2024
  • Provided guidance to student groups on topics related to faith formation, personal growth, and religious life.
  • Attended staff meetings regularly to discuss strategies for improving religious instruction at the school.
  • Organized and led small group discussions with students on relevant issues such as service projects or social justice activities.
  • Assisted in organizing field trips to churches, temples, and other places of worship to encourage spiritual exploration.
  • Created and maintained a positive learning environment for students by reinforcing expectations of appropriate behavior.
  • Researched current trends in religious education methods to ensure up-to-date teaching techniques.

Retail Sales Associate

Express Clothing
Liberty Township, OHIO
01.2023 - 08.2023
  • Greeted customers upon entering the store and provided assistance.
  • Addressed customer questions and concerns regarding products and services.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Placed special orders or called other stores to find desired items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

Bachelor of Science - Computer Engineering

University of Cincinnati
Cincinnati, OH
04-2029

High School Diploma -

Lakota East Highschool
Liberty Township, OH
05-2024

Skills

  • Retail loss prevention
  • Sales strategies
  • Inventory control procedures
  • Customer service
  • Building rapport
  • Listening skills
  • POS system operation
  • Retail merchandising expertise
  • Fitting room maintenance
  • Shipment processing

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Affiliations

  • youth couselor

Timeline

Sales Associate

Gap Factory
08.2023 - Current

Religious School Teacher

ICGC
06.2023 - 08.2024

Retail Sales Associate

Express Clothing
01.2023 - 08.2023

Bachelor of Science - Computer Engineering

University of Cincinnati

High School Diploma -

Lakota East Highschool

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Aya Alshok