Summary
Overview
Work History
Education
Skills
Timeline
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Aya Ismail

Dearborn,MI

Summary

Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Working effectively and productively with diverse patients and individual needs. Adaptable to changing conditions, looking for a new role where hard work and dedication will be highly valued.

Overview

1
1
year of professional experience

Work History

Dental Front Office Receptionist

Dr. Nidal Hammoud D.D.S
2021.08 - 2022.06
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
  • Streamlined office operations for improved efficiency by organizing and maintaining dental records, forms, and documents.
  • Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
  • Increased revenue by diligently tracking insurance claims, processing payments, and resolving billing issues.

Education

Bachelor of Science - Psychology

Wayne State University
Detroit, MI
05.2026

High School Diploma -

Fordson High School
Dearborn, MI
06.2022

Skills

  • Cash Reconciliation
  • Patient Scheduling
  • Billing Procedures
  • HIPAA Compliance
  • Insurance Verification
  • Office Organization
  • Problem Solving
  • Critical Thinking
  • Time Management
  • Professionalism
  • Attention to Detail
  • Customer Service

Timeline

Dental Front Office Receptionist

Dr. Nidal Hammoud D.D.S
2021.08 - 2022.06

Bachelor of Science - Psychology

Wayne State University

High School Diploma -

Fordson High School
Aya Ismail