Summary
Overview
Work History
Education
Skills
Timeline
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Aya Nasrallah

Dearborn

Summary

Detail-oriented Front Desk Coordinator skilled in patient scheduling and appointment management. Proven ability to develop positive relationships with patients while ensuring efficient check-in and check-out processes.

Overview

1
1
year of professional experience

Work History

Front Desk Coordinator

Art Of Dental
Westland
08.2024 - 11.2025
  • Managed patient scheduling and appointment confirmations for dental services.
  • Assisted patients with check-in and check-out processes efficiently.
  • Handled phone inquiries and directed calls to appropriate departments promptly.
  • Maintained organized patient records and ensured confidentiality compliance.
  • Developed positive relationships with patients to enhance their visit experience.
  • Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
  • Opened the office and completed closing paperwork and procedures daily.
  • Ensured that all front desk areas were kept clean and organized at all times.
  • Assisted with check-in and check-out process by verifying identification and collecting payment information.

Education

High School Diploma -

Dearborn High
Dearborn, MI
06-2023

Skills

  • Patient scheduling
  • Payment processing
  • Customer relationship management
  • Time management
  • Team collaboration
  • Attention to detail

Timeline

Front Desk Coordinator

Art Of Dental
08.2024 - 11.2025

High School Diploma -

Dearborn High

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