Ayanna Trujillo
Tucson,AZ
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Crew Member
Jack in the Box
Tucson, Arizona
08.2018 - 03.2020
- Prepared food items according to company standards and safety guidelines.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
- Maintained cleanliness and organization of workstations throughout shifts.
- Stocked supplies and ingredients, ensuring availability for seamless operations.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
Drive-Thru Cashier
McDonald's
Catalina, Arizona
06.2018 - 01.2019
- Processed customer orders efficiently at the drive-thru window.
- Handled cash and credit transactions accurately during peak hours.
- Maintained cleanliness and organization of the drive-thru area throughout shifts.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Greeted customers, took orders, and provided product information.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Prepared drinks, ice cream and other special items to complete food orders.
- Received payment from customers and made change as needed.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Helped keep business clean during downtime by washing and disinfecting kitchen areas.
- Informed customers of regular deals or monthly specials to upsell orders.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Offered customers carry-out service at completion of transaction.
Team Leader
Whataburger
Tucson, Arizona
01.2018 - 01.2019
- Led team in daily operations and ensured smooth service flow.
- Trained new employees on customer service standards and procedures.
- Coordinated staff schedules to meet peak service demands efficiently.
- Implemented best practices for food safety and cleanliness standards.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Crew Member
Little Caesars
Tucson, Arizona
11.2016 - 12.2018
- Prepared food items according to company standards and safety guidelines.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
- Maintained cleanliness and organization of workstations throughout shifts.
- Prepared ingredients by washing, chopping, and measuring for meal assembly.
- Collaborated with team members to ensure timely meal preparation and delivery.
- Worked in fast-paced, ever-changing environment.
- Re-stocked, organized and arranged service and food stations.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Monitored stock levels and reported low supply situations.
- Participated in the creation of new menu items and recipes.
Education
Pima Community College
Tucson, ArizonaSkills
- Customer service
- Team leadership
- Time management
- Food safety
- Cash handling
- Effective communication
- Flexible schedule
- Taking orders
- Housekeeping
- Drive-thru operations
- Initiative and Self-motivation
- Store opening and closing
- Cleaning
- Heavy lifting
- Multitasking and organization
- Customer engagement
- Food preparation
- Stock management
- Teamwork and collaboration
- Menu memorization
References
References available upon request.
Timeline
Crew Member
Jack in the Box
08.2018 - 03.2020
Drive-Thru Cashier
McDonald's
06.2018 - 01.2019
Team Leader
Whataburger
01.2018 - 01.2019
Crew Member
Little Caesars
11.2016 - 12.2018
Pima Community College