Aydin O'Tool
Ferndale
Summary
Versatile and results-driven professional with a proven track record at Elite PNW and Discount Tire. Excelled in customer relations and small business operations, significantly enhancing customer satisfaction and business growth. Skilled in decision-making and problem-solving, adept at fostering professional development and optimizing business strategies.
Developed skills in collaborative business environment, focusing on strategic planning and operations management. Transitioning into new field with strengths in financial oversight and team leadership. Aiming to leverage these skills to drive success in dynamic and innovative setting.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Co-owner
Elite PNW
06.2023 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
Employee
Discount Tire
12.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Ferndale High
06-2024
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Sales strategies
- Business development
- Business growth
- Staffing
- Problem-solving
Timeline
Employee
Discount Tire
12.2023 - 03.2024
Co-owner
Elite PNW
06.2023 - Current
High School Diploma -
Ferndale High
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