Ayfa Hayat
Brooklyn,USA
Overview
8
8
years of professional experience
Work History
Eligibility Specialist
NYC Human Resources Administration
Brooklyn, USA
11.2024 - 02.2025
- Conducted structured interviews to assess eligibility for public benefits.
- Verified documentation to support funding qualifications.
- Entered and managed data using the VMS system to ensure compliance and accessibility.
- Informed clients about available funding and services to ensure equitable access.
Certified Substitute Teacher
NYC Department of Education
Brooklyn, USA
10.2020 - 04.2024
- Implemented daily lesson plans and supported student acclimation.
- Encouraged inclusivity through student activities and events.
- Pursued training and professional development.
Social Media Manager
International High School at Lafayette
Brooklyn, USA
10.2020 - 04.2023
- Managed online presence, including ad campaigns and content strategy.
- Boosted community engagement through storytelling and outreach.
- Collaborated with internal departments to support school-wide goals.
Teller
TD Bank
Brooklyn, USA
02.2020 - 10.2020
- Promoted personalized banking solutions, exceeding sales goals.
- Ensured vault and transaction security.
- Build strong customer relationships.
Administrative Assistant
OB/GYN Office of Dr. Ume Farwa
Brooklyn, USA
08.2017 - 10.2019
- Oversaw staff onboarding and workflow optimization.
- Managed medical records and patient appointments.
- Translated for patients and processed insurance claims.
Education
Bachelor of Business Administration - Marketing
CUNY- Brooklyn College
Brooklyn, NYSkills
- Communication skills
- Critical thinking
- Data management
- Documentation verification
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Organizational skills
- Software proficiency
- Client outreach
- Microsoft Excel and Word
- Presentation skills
- Marketing strategy
- Social media management
- Multicultural sensitivity
- Team building and event planning
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional
Urdu
Professional
Timeline
Eligibility Specialist
NYC Human Resources Administration
11.2024 - 02.2025
Certified Substitute Teacher
NYC Department of Education
10.2020 - 04.2024
Social Media Manager
International High School at Lafayette
10.2020 - 04.2023
Teller
TD Bank
02.2020 - 10.2020
Administrative Assistant
OB/GYN Office of Dr. Ume Farwa
08.2017 - 10.2019
Bachelor of Business Administration - Marketing
CUNY- Brooklyn College
Similar Profiles
David LammDavid Lamm
Eligibility Specialist at NYC Human Resources Administration - IREA ARUEligibility Specialist at NYC Human Resources Administration - IREA ARU
Brandy AustinBrandy Austin
Benefits Opportunities Specialist at NYC Human Resources AdministrationBenefits Opportunities Specialist at NYC Human Resources Administration
BELINDA JOAQUINBELINDA JOAQUIN
Eligibility Specialist II at NYC Human Resources AdministrationEligibility Specialist II at NYC Human Resources Administration
RASHEL IOFFERASHEL IOFFE
General Practice Resident at One Brooklyn HealthGeneral Practice Resident at One Brooklyn Health
Cathy CadetCathy Cadet
Mental Health Counselor at Global Trauma ResearchMental Health Counselor at Global Trauma Research