Ayla Whitaker
Buffalo,NY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to help the business thrive.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Starbucks
Buffalo, NY
07.2019 - Current
- Streamlined business operations and maintained productivity levels in coordination with store managers.
- Led, mentored, and developed partners to help them reach their full potential.
- Ensured adherence to company standards, policies, and procedures.
- Provided top-notch customer service, addressing inquiries and resolving issues promptly.
- Maintained a clean and organized store, including work stations and equipment.
- Handled cash transactions accurately and operated the point-of-sale (POS) system efficiently.
Merchandise Associate
Walmart
Dickson, TN
04.2015 - 12.2018
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Updated pricing and signage to complete product displays and educate customers.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ12.2025
Skills
- Cash Handling Expertise
- Staff Management
- Business Administration
- Revenue Quotas
- Conflict Resolution Techniques
- Store Opening and Closing
References
- Amy Falbo -
Timeline
Shift Supervisor
Starbucks
07.2019 - Current
Merchandise Associate
Walmart
04.2015 - 12.2018
Bachelor of Science - Psychology
Arizona State University