Ayonnie Johnson
Charlotte,NC
Summary
I am a highly driven self independent successful young women at implementing strategic approaches to drive profitability and sales. I am successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Business-minded professional tackling any job task with gusto and precision in a reasonable timing. I can also offer a positive attitude and readiness to adapt to different situations.
I am dedicated and adaptable with a proactive attitude and the ability to learn quickly & effectively along with my work ethic and effective communication skills. Eager to contribute to anything and support organizational goals.
Overview
4
4
years of professional experience
Work History
General Manager
Wingstop
Charlotte, North Carolina
01.2024 - 08.2024
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Oversaw product development initiatives from concept through completion stages.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Ensured compliance with local health department regulations regarding food safety standards.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Sales Brand Ambassador
Meridian Business Solutions
Charlotte, NC
08.2023 - 06.2024
- Recommended product features that would enhance the user experience.
- Created and implemented marketing strategies for specific brands or products.
- Developed relationships with potential customers through personal interactions.
- Responded promptly and professionally to customer inquiries and complaints.
Server/Restaurant Hostess
The Barclays at South Park
Charlotte, NC
04.2023 - 03.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
Childcare Assistant
KelliLittleOnesis Childcare Inc
Rochester, NY
01.2021 - 04.2023
- Promoted physical activity by encouraging outdoor playtime activities like sports and games.
- Provided safe and nurturing environment for children of all ages.
- Collaborated with colleagues to provide a high standard of care for each child.
- Conducted daily health checks including temperature taking and recording results.
- Developed positive relationships with parents and guardians to ensure their child's needs were met.
- Observed and monitored the safety of all children in care.
- Assisted in meal preparation including preparing snacks and drinks.
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
Leasing Consultant
Greece common apartments
Rochester , NY
02.2022 - 01.2023
- Provided excellent customer service to all tenants throughout their tenancy period.
- Maintained accurate records of prospective renters, applications and leases.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
Call Center Representative
Tmoblie
Rochester , NY
10.2021 - 12.2022
- Analyzed data collected during each call in order to identify trends in customer feedback.
- Identified opportunities to improve policies and procedures related to customer service operations.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Maintained records of customer interactions, transactions, comments and complaints.
- Offered additional products or services to enhance customer experience.
Education
High School Diploma -
Northeast College Preparatory High School
Rochester, NY06-2022
Some College (No Degree) - Business Administration
Central Piedmont Community College
Charlotte, NCSkills
- Sales
- Staff Supervision
- Management
- Schedule Management
- Sales Analysis
- Training and coaching
- Employee Scheduling
Timeline
General Manager
Wingstop
01.2024 - 08.2024
Sales Brand Ambassador
Meridian Business Solutions
08.2023 - 06.2024
Server/Restaurant Hostess
The Barclays at South Park
04.2023 - 03.2024
Leasing Consultant
Greece common apartments
02.2022 - 01.2023
Call Center Representative
Tmoblie
10.2021 - 12.2022
Childcare Assistant
KelliLittleOnesis Childcare Inc
01.2021 - 04.2023
High School Diploma -
Northeast College Preparatory High School
Some College (No Degree) - Business Administration
Central Piedmont Community College